Privacy Policy

Last Updated: May 2026

At Cat’s Pyjamas Cat Sitting, we are committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we handle data on our website in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial regulations.

1. Information We Collect Automatically

Our website does not currently feature user accounts, contact forms, or newsletter registrations. We currently do not collect personal information directly through this website, aside from anonymous website analytics data to understand how visitors interact with our website. This data includes:

  • Your IP address (anonymized)
  • Browser type and operating system
  • Pages you view and the duration of your visit
  • The referring website or search terms that brought you to our site

This information is collected through cookies and similar technologies. This information is used to help improve our website, services and user experience. You can manage or withdraw your cookie preferences through the cookie settings on our website or through your web browser settings.

2. Third-Party Booking Software (Time to Pet)

All client onboarding, profile creation, scheduling, and payment processing are handled externally through our professional scheduling partner, Time to Pet.

  • Separate Environment: When you click links on our website to book services or log into your portal, you leave our website and enter a secure environment hosted by Time To Pet. Any personal information you provide within that system is subject to the privacy practices and terms outlined in the Time To Pet Privacy Policy. We encourage you to review their policy when creating your portal account.

We do not sell or share personal information with third parties for their own marketing purposes.

3. Data Storage and International Transfers

While Cat’s Pyjamas Cat Sitting operates exclusively within Canada and only serves Canadian clients, the digital tools we use to operate our website and business may process data outside of Canada.

  • Server Locations: Information processed by Google Analytics and Time To Pet may be stored on secure cloud servers located outside of Canada, primarily in the United States.
  • Jurisdiction: As a result, information processed through these services may be subject to the laws of those jurisdictions.

4. Data Security

We take reasonable technical and operational precautions to protect our website environment. Because all sensitive client details, scheduling information, and payment processing are managed through Time To Pet’s secure infrastructure, no financial information or sensitive personal identifiers are stored within our WordPress website database.

5. Your Rights and Contact Information

Under Canadian privacy legislation, you have the right to request access to or correction of any personal information we may hold related to your interactions with our website.

For any inquiries, data access requests, or privacy concerns regarding our website, please contact us directly at: [email protected]

If our response does not adequately resolve your concern, you retain the right to escalate your inquiry to the Office of the Privacy Commissioner of Canada.